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June 17, 2023 Cryptocom customer support email Easy setup process
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Like many cryptocurrency trading apps, Crypto.com does not offer phone support as part of its customer service offering. You’ll have to rely on a help center that’s only available online and focuses more on account funding questions and certain product features. There is a chat option within the app for questions, but some customers prefer talking to an actual person on the phone. Crypto.com Overview According to the company, retail investors will remain unaffected by the recent decision to suspend institutional services in the United States. Crypto.com has assured that retail investors will still have full access to the platform, including the availability of Crypto.com’s c-regulated UpDown options.
Singapore Requires Crypto Companies to Hold Customer Funds in Trust (Report)
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Crypto.com also leverages Twilio Engage (formerly known as Personas) to enrich customer profiles and ultimately provide more personalized experiences through its marketing communications channels. Twilio Engage resolves user actions on any channel into profiles and allows Crypto.com to identify what’s most relevant to each user, like their favorite product feature or last email viewed. It amends those profiles in real-time as users engage, and activates them in marketing tools for a consistent and personalized customer experience on every channel. This has enabled Crypto.com to deliver the right message at the right time to drive increased engagement and retention. More Case Studies Twitter. "@cryptocom, 4:16 A.M. May 8, 2019."